The default way to reset Terncy smart light is by power on and off the light 6 times, and each time turning off the light should be longer than 5 seconds. It’s not easy to do right. So we provide a new, easier way to do so by using a smart dial. Note: Make sure the firmware version of Smart Dial is newer than 37 How to use this feature Operate while the Smart Dial is as close as possible to the smart light;

Terncy Smart lock, Wall Switch, Light Controller support two modes. Bluetooth mode, that can be paired to HomeKit directly, or ZigBee mode that need to work with Terncy Home Center. When you get a Terncy dual mode product, if you can’t accurately determine the current mode, you can refer to the way described in this article for differentiation. Wall Switch Method: click the first button of the switch three times quickly within one second, and observe the action of the first button indicator

Terncy home automation is based on ZigBee wireless protocol. If you ever encounter a case that your device not be able to pair to home center, or the signal strength of the device is low, or the response of the device is slow. Please follow the guide below to perform the basic trouble shooting. Is the device working properly? The device must be in working state to be able to join network.

Reference: How to distinguish between ZigBee and Bluetooth mode Switch Terncy dual mode device from ZigBee to Bluetooth Terncy smart lock, wall switch, light controller support two modes. Bluetooth mode, that can be paired to HomeKit directly, or ZigBee mode that need to work with Terncy Home Center. You can upgrade the device firmware to change from Bluetooth mode to ZigBee mode or vice versa. This post is a guide of how to change smart lock from Bluetooth to Zigbee, the process is similar for other devices.

Reference: How to distinguish between ZigBee and Bluetooth mode Switch Terncy dual mode device from Bluetooth to ZigBee Terncy smart lock, wall switch, light controller support two modes. Bluetooth mode, that can be paired to HomeKit directly, or ZigBee mode that need to work with Terncy Home Center. You can upgrade the device firmware to change from ZigBee mode to bluetooth mode or vice versa. This post is a guide of how to change smart lock from ZigBee to Bluetooth, the process is similar for other devices.