Xiaoyan Technology Privacy Policy

Xiaoyan Technology Company is committed to protecting your privacy. Our goal is to provide you with a good website access experience and Xiaoyan technology application, product and service experience, while ensuring that your "personal information" (as defined below) is safe. Our privacy protection measures are described below; at the same time, privacy protection measures (our “Privacy Policy”) are also stated in a special statement when purchasing or downloading an application, product or service. This "Privacy Policy" covers all Xiaoyan Technology Products and Xiaoyan Technology Website. Visiting Xiaoyan Technology Website, using Xiaoyan Technology Products, or providing us with your “personal information” (as defined below) means that you by default accept and agree to the protection measures, terms and conditions described in this Privacy Policy.

Xiaoyan Technology strives to make Xiaoyan technology website easy for you to navigate, making Xiaoyan technology products easy for you to use. Therefore, we have been constantly improving the Xiaoyan technology website and Xiaoyan technology products to make it more user-friendly.

For ease of reference, we use the following terms in this Privacy Policy: "Xiaoyan Technology," "our," "us," or "we" all represent Shanghai Xiaoyan Technology Co., Ltd.

Please be sure to read carefully and fully understand the terms of this agreement, especially the terms of the exemption or limitation of liability.

The type of information covered by this Privacy Policy

Xiaoyan Technology may collect "personal information" and "non-personal information" at the same time. "Personal Information" means any information that can be used to identify you. Your name, address, email address, and phone number are all "Personal Information." "Non-personal information" means information that cannot itself be used to identify you. "Non-personal information" includes usage data, language preferences, and Xiaoyan technology web site page browsing information related to Xiaoyan technology website and Xiaoyan technology products.

Xiaoyan Technology may aggregate information and/or treat it anonymously. When you aggregate information, it is merged with information about other customers and users. When the information is anonymized, "personal information" is removed from the collected data. The remaining data contains only "non-personal information" and its use will be changed for internal or external use. Summary information that includes “personal information” is always considered “personal information” before it is processed anonymously. Anonymous information is considered "non-personal information." Generally, the data collected when you visit Xiaoyans website or use Xiaoyan's products has been unable to personally identify you after it has been aggregated and anonymized, so it is “non-personal information”.

Xiaoyan Technology website and Xiaoyan technology products do not knowingly or knowingly collect “personal information” from children under the age of 13. If we are told to collect “personal information” of children under 13 years of age, we will remove this “personal information” from our system. If you believe we have inadvertently collected or collected “personal information” from children under 13 years old, please contact us at privacy@terncy.com.

How we collect information

We may collect and process the following data about you:

The information you provided us. If you fill out the form on Xiaoyan Technology's website or contact us by phone, email, or other means, you may provide us with information about yourself, which may include “personal information”. This information may include information provided by you on the Xiaoyan Technology website: registering or unsubscribing Xiaoyan technology products; subscribing to any of our services; searching for products; placing orders on Xiaoyan technology website; participating in Xiaoyan Forums or other social media features on technology sites; participating in competitions, promotions, or surveys; participating in training or other activities; downloading firmware, software, and applications; or reporting issues on Xiaoyan's website or Xiaoyan'products or other issues. Way request support. The "personal information" you provide may include your name, address, email address, phone number and other contact information, financial and credit card information, and any other information that can be used to personally identify you. Information we collect about you. We may collect information automatically when you use Xiaoyan Technology website or Xiaoyan technology products, including:

• - Technical information: Includes the Internet Protocol ("IP") address, browser type and version used to connect your computer or other device to the Internet, time zone settings, browser plug-in type and version, operating system and platform, and language preferences. The above information is generally provided by your web browser. We do not specifically request this information.
• - Information about your visit to Xiaoyan's website: Includes all clickstreams (including date and time) of URLs, URLs, and URLs transferred to, from, and from Xiaoyan's website; Products you view or search for Page response time; download error; duration of access to a specific page; video viewing, page interaction information (such as scrolling, clicking, and mouse movement); and methods used to navigate away from the page.
• - Any phone number or email address used to contact customer support.
• - About how and when you use the usage data of Xiaoyan Technology Products, other equipment connected to Xiaoyan Technology Products, and the features of Xiaoyan Technology Products that you use
• - Technical information and data collected when your Kobayashi products are connected to the Internet, such as the number and type of devices that access your home network, the time you use them, and the amount of network traffic generated. We also collect environmental data when you use specific Xiaoyan technology products, such as device settings, temperature, and brightness readings in the room, motion detection, and alarms.
• - If you agree, there may be specific applications that collect information about your location. If you do not wish to collect this information, please refuse to provide this information or consult your device manual for instructions on how to change your location settings. Information we received from other sources. We work closely with third parties that provide services to us (eg, business partners; subcontractors in the areas of technology, payment, and delivery services; advertising networks; analysis providers; search information providers; credit reference agencies) so we may Receive information about you from third parties.

We may use the information we collect for the following purposes:

• - Create an account for you on Xiaoyan Technology Website or Xiaoyan Technology Products.
• - Help you buy and/or download Xiaoyan Technology products.
• - Authenticate your use of your account or purchase and/or use Xiaoyan Technology Products.
• - Register your Xiaoyan technology product in our product database.
• - Perform our obligations arising from any contract you enter into with us and provide you with the information, products and services that you requested from us.
• - Communicate promotions and surveys to customers and manage customer participation.
• - Provide customer support for you.
• - Provide your requested Xiaoyan technology products.
• - Provide you with information about your use of Xiaoyan's products, such as: new features, bug fixes, service outages or upgrades.
• - Assist us in the development of new Xiaoyan technology products and improve the current Xiaoyan technology products.
• - Providing or permitting selected third parties to provide you with information about goods or services that we think may be of interest to you. We (or selected third parties) will contact you electronically only if you have chosen to receive marketing information from the market. "Select to join" means that you have taken affirmative action to receive information, such as checking a box or clicking a button.
• - Notify you of changes to Xiaoyan Technology's website and Xiaoyan's products, and changes to our terms, conditions and policies.
• - Manage Xiaoyan Technology Website and Xiaoyan Technology Products for internal operational purposes (including troubleshooting, data and statistical analysis, testing, and research purposes).
• - Improve Xiaoyan technology website and Xiaoyan technology products, and ensure that content is presented to you and your computer or device in the most effective way.
• - Ensure the safety of Xiaoyan's website and Xiaoyan's products.
• - Monitor the interactive features of Xiaoyan's website and Xiaoyan's products that you may choose to participate in, including online forums and chat rooms related to Xiaoyan's products.
• - Help you navigate in Xiaoyan Technology website.
• - Helps you remotely access and use specific features of Xiaoyan Technology products and helps you monitor and protect your home and home network.
• - Provides you with information and advice on using the Internet and energy consumption at home.
• - Measure or understand the effectiveness of the ads we place on you and other users who visit Xiaoyan's website, and provide relevant personalized advertisements to you and other users.
• - Determine which aspects of the Xiaoyan Technology Website and Xiaoyan Technology products are most useful to you and other users of Xiaoyan Technology Website and Xiaoyan Technology Products.

Sharing information

We will not rent or sell your “personal information” to a third party for marketing purposes without your authorization. Only if you have authorized us to disclose your “personal information” to a third party, we will share this information with third parties for marketing purposes. We will first obtain your consent (eg, reply via email, opt-in box, or click-through agreement acceptance) before using or sharing your “personal information” to use it outside of the reasons you provided. Any purpose or any purpose provided by this "Privacy Policy". You authorize us to share "Personal Information" in the following ways:

• - Used for data processing or storage within Xiaoyan Technology.
• - Sharing with business partners, service providers, authorized third-party agents or contractors to provide requested services or transactions, including processing orders, hosting websites, storing your information, making email transactions on our behalf, and providing customers stand by. We only provide such third parties with the most basic "personal information" required to complete or provide the requested service or transaction, and we do not allow third parties to use your "personal information" for purposes other than those you know purpose.
• - Sharing with service providers, consultants or other third parties, information is only appropriately disclosed to the extent necessary to negotiate or complete the merger, acquisition or sale of all or part of our assets. If Xiaoyan Technology merges with another entity, acquires another entity, or is acquired by another entity, “personal information” will be transferred as a whole to a successor entity.
• - Comply with legal or regulatory procedures (such as responding to subpoenas or court summons), comply with government reporting obligations, and exercise my legal rights or defense of legal requirements.
• - To protect the legal rights of us and others, such as: to protect Xiaoyan technology brand, or to investigate violations of Xiaoyan's technical terms of use, illegal activities, infringement of intellectual property rights, improper use of Xiaoyan's website, fraud, or potential threats to personal safety.

In addition, we may also share aggregated and anonymous “non-personal information” (including data on the use of Kobayashi’s products) with third parties to serve multiple purposes (including analysis of trends in home networks, and certification of products to third parties. How to work with Xiaoyan technology products, and for general improvements in home networks). We have taken steps to ensure that this information does not link back to you, and we require that third parties save all shared information in an anonymous format. When shopping at Xiaoyan Technology Online Shop, Xiaoyan Technologies verifies your payment card information through the payment processor. Your payment card information will be directly submitted to the payment processor. Xiaoyan Technology will not collect or store this information. The payment processor has the right to use this information, but only for the purpose of verifying your purchase behavior and cannot be used for any other purpose.

market dissemination

You have the right to ask us not to process your "personal information" for marketing purposes. If we intend to use your “personal information” for marketing purposes, or if we intend to disclose your “personal information” to any third party for marketing purposes, we will notify you before collecting your “personal information”. you.

We will let you choose whether to disclose your "personal information". Some choices are displayed in advance in the form of "opt-in" notifications or acceptance boxes for receiving marketing messages or sharing your "personal information" with third parties. We will also support you "opt out" if some laws permit. "opt out" means that you have "opted in" but later changed your mind. One form of "opt out" is to click on the "unsubscribe" link in the marketing email. This will remove you from our marketing email list. Xiaoyan Technology usually allows users to receive marketing messages or allow sharing of information with third parties through "opt-in" instead of "opt-out." Please note that these "opt-in" / "opt-out" options do not apply to receiving required websites, services or software promotional information (such as updates or downtime information), nor to receiving orders from Xiaoyan Technology Online Store or Delivery confirmation information. You will receive this information periodically, unless you cancel the service or order or terminate the use of the software under the applicable terms of use or license agreement.

New Xiaoyan Technology Products

When you purchase and/or download new Xiaoyan Technology Products, we use your “personal information” only for the purpose of: (i) the purpose of this Privacy Policy, and (ii) at the time of purchase or The purpose stated in any notice provided to you at the time of download.

Where we store your information

The data we collect from you may be transmitted to and stored around the world. The data collected may also be handled by Xiaoyan Technology employees or contractors working for us or for one of our suppliers. These individuals may be involved in fulfilling your orders, processing your payment details, and providing support services. We also use cloud-based applications and services to store and process your "personal information." Providing us with any "personal information" means that you fully understand and agree to transfer, process, and store "personal information" outside your country and where data protection standards may be different. Our "Privacy Policy" and our protection measures are designed to provide worldwide consistent "Personal Information" protection. This means that even if you are located in a country where information provided by law is not well-protected, Xiaoyan Technology will still process your information in the manner described in this Privacy Policy and all applicable laws.

Access and update your "personal information"

We need you to assist us in keeping your “personal information” accurate and up-to-date, so please inform us in time if there is any change in your “personal information”. You can access and update your “personal information” and communication preferences at any time using the following methods:

• - Click on the "Unsubscribe" link in any email you receive from us.
• - Send email to privacy@terncy.com. Be sure to include your name, email address, and specific information about the information you want to change or the material you no longer want to receive.
• - For many of Xiaoyan's website and Xiaoyan's products, log in to the online account through the URL provided when you registered for Xiaoyan's website or service.

We will satisfy your reasonable request in the following areas:

• - Change inaccurate data.
• - Hand over your "Personal Information" to third parties.
• - Delete your "Personal Information" unless you are required by law to retain it. (You may achieve by unassociate all bound account information to delete your account)

We will reply as soon as we receive your request. Before responding to your request, we may ask you to confirm your identity. Once again, we remind you that if you choose not to receive our marketing information anymore, we may still communicate with you about other matters, such as the product and service updates and customer support of Xiaoyan Technology products that you have purchased.

Reservation of "personal information"

We reserve your Personal Information only in the following circumstances: to meet the purpose for collecting personal information, to meet the requirements of the legal business use described in this Privacy Policy, or to satisfy other purposes permitted by law.

COOKIE, WEB Beacons and Other WEB Tools

We use automatic data collection tools such as cookies, embedded web links, and gadgets (collectively referred to as "web tools"). These web tools collect specific information that your browser or mobile device sends to the Xiaoyan Technology website and Xiaoyan technology products, such as the computer's IP address, browser type, and service provider. In addition, Xiaoyan Technology also uses small code snippets called web beacons. Web beacons allow websites to transmit or collect information through image requests. This allows Xiaoyan Technologies to collect information such as the address of the page you are visiting, the address of the referral page you have previously visited, the browser or mobile device you are using, and your display settings.

Xiaoyan Technology may use WEB tools for the following purposes:

• - Identify the user's country and language, and distinguish you from other users of Xiaoyan's website.
• - Save your registration information for future use on Xiaoyan's website and services.
• - Allow customers to show or not show customer surveys.
• - Optimize user browsing experience by shortening loading time and increasing loading efficiency by preloading specific features of Xiaoyan's website and services during future visits.
• - Learn how you use and interact with Xiaoyan's website and services.
• - When you visit Xiaoyan Technology Website or our advertising partner's website or when you use Xiaoyan Technology Products, personalize it to provide you with a more personalized experience.
• - Improve Xiaoyan's website and services.
• - Count visitors to Xiaoyan's website and Xiaoyan's products and analyze website traffic, for example, how many visitors visit Xiaoyan's website through advertisements on advertising partner websites.

For the use of Xiaoyan Technology WEB Tools, you have the following options:

• - You can refuse to accept cookies by activating the appropriate settings on your browser or mobile device. However, if you disable cookies, many features of Xiaoyan's website and Xiaoyan's products may not work properly, and the areas that need to be registered or verified as well as Xiaoyan's online shop transactions are inaccessible.
• - For some XiaoYan technology products, you can go to your account settings and select the option that will remove you from personalized ads. If you choose this option, you will receive general advertisements as part of these Xiaoyan technology products, rather than ads tailored to your preferences.
• - Many advertising companies are members of digital advertising alliances or online advertising associations who offer opt-out options on their own websites.

In addition to Xiaoyan’s use of Web beacons on Xiaoyan’s website, Xiaoyan’s technology also allows third party companies to use Xiaoyan’s technology in its own website. Own Web beacons. In this case, if you click or view Xiaoyan Technology Ads on one of our advertising partner sites and redirect or go to Xiaoyan Technology Website, the advertising partner will place a web beacon on your browser. This will allow us to track ad conversion rates (which will help us understand the performance of our ads). Whether you refuse to accept cookies, indicate that you do not want to be tracked on Xiaoyan Technology's website or the entire Internet, these web beacons will be displayed on your browser. However, Xiaoyan Technology will only use these beacons to track the purpose of the conversion rate of your ads, and will not personally identify you in any way.

When you use Xiaoyan Technology's website, third parties may collect information about your online activities on different websites at any time. In order to avoid being tracked by these third parties, you can exercise the above options to reject cookies, although Xiaoyan Technology does not have the right to control or confirm whether these third parties will respond to your “do not track” browser choices.

safety

We are committed to maintaining reasonable management, technology, and physical protection in order to protect information collected by Xiaoyan Technology Website and Xiaoyan Technology Products. Unfortunately, information transmitted over the Internet cannot guarantee 100% security. Although we will do our best to protect your “personal information”, we cannot guarantee the security of this information; the risk of transmission is your own responsibility. You understand and agree that if a hacker attack or other third-party compelling factor causes your “personal information” to leak, we will only be able to successfully protect your “personal information” if we take the necessary remedial measures. Will no longer bear responsibility.

If other people can also access the computer or device you use, then they may access unencrypted “personal information”, which is worthy of your special attention. If you do not want others to have access to your information, use caution when using a public computer or device or using any computer or device that you can access without your authorization. We recommend that you take various precautions to protect your “personal information” when operating on the Internet. For example, you often change passwords, use alphanumeric combinations when creating passwords, and ensure that you use a secure browser. You should also be aware that the names you designate for Wi-Fi-enabled devices, home networks, and services (also known as "friendly names") may be detected by someone outside your home, so you should not be in user-friendly names Use "personal information".

Updates and upgrades

Xiaoyan technology products may be updated or upgraded from time to time to provide more features, solve technical problems, or serve the general purpose of providing a better user experience. Some Xiaoyan technology products include automatic update function, which supports us to automatically update. You can change the automatic update option by changing your settings within the Xiaoyan Technology product account information. In rare cases, updates are automatically applied even if you change the automatic update settings. For example, we may provide automatic updates that can correct cybersecurity violations.

Third-party and social media link sites

Xiaoyan's website and online services may contain links to websites or online services operated by third parties. Xiaoyan technology products may also use or provide third-party products and services, such as third party applications for use with Xiaoyan technology products. Once you leave Xiaoyan Technology Website and Xiaoyan Technology Products, your activities will be supervised in accordance with the terms of use and privacy policies of third-party websites and online services. Xiaoyan Technology is not responsible for the privacy protection measures or content of these websites and online services. We recommend that you carefully read the terms of use and privacy policies of any websites and online services you visit. Xiaoyan technology website and Xiaoyan technology products may include social media features. These features may collect information about your device's IP address, set up cookies to help interact with social media features, or link you to social media sites where you might post"personal information" All interactions with social media features are subject to the supervision of the privacy policies of the social media company that provides the feature.

Forum/Chat

If you participate in or publish information on any of Xiaoyan Technology's websites and forums or chat rooms in Xiaoyan's products, you should be aware that the information you provide here can be used by a wide range of users. As long as other users (which may be located inside Xiaoyan Technology may also be located outside Xiaoyan Technology) can access the forum, they can read, collect, forward, or use this information. Other users may also use this information to send you unsolicited messages. It needs to be recognized that different forums may stipulate additional rules and conditions. The views of each forum or chat room participant only represent their own opinions and should not be seen as reflecting the views of Xiaoyan Technology. Xiaoyan Technology is not responsible for the "personal information" or any other information that you may choose to submit on these forums, and for any consequences arising from the submission.

Updates to this Privacy Policy

We may update this Privacy Policy at any time, so please pay close attention. In the event of a change to this Privacy Policy, we will post hereby a revised version of the revised date of revision. In the event of any change to the materials of this Privacy Policy, we will notify you by email or post a prominent notice on this site. The changed terms will only be posted on this site and will take effect at the time of publication. If you continue to use the Xiaoyan Technology Website or Xiaoyan Technology Products after the terms change, you are deemed to have accepted the changed terms.

How to contact us

If you have any questions related to privacy or opinions related to this "Privacy Policy", please contact us at privacy@terncy.com. Your email address reserved on Xiaoyan Technology Website or Xiaoyan Technology Products will be your effective contact information. If you change the above email address, you must update it immediately.

Updated: December 18, 2017